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Incident Management
Restore normal service of operation quickly with the comprehensive incident management. |
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Problem Management
Eliminate the root cause effectively and put an end to firefighting of repetitive incidents and manage automations. |
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Change Management
Provide structured and prompt handling of all changes in your IT infrastructure. It is bundled workflow automation. |
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Service Catalog
Give a face to your IT by showcasing your offered services, configure workflow & automation for each service category and deliver them upon agreed time. |
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CMDB
Track and manage all your CIs in a single repository. Get more visibility on your assets by knowing the interrelationships and dependency of each CIs. |
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PO & Contract Management
Facilitates the complete life cycle of a PO, from creation to approvals, deliver and contract of every single purchase and helps to organize your IT spending. |
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Reports
Know whats happening in your helpdesk with the intuitive and robust reporting modules & interactive dashboards. |
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Integrations
Integrates with many platforms right from monitoring tools, user management tools to API based integrations to save time and resources. |
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Asset Management
With the integrated Asset Management, get an accurate inventory of all the assets in your organization. Scan and update every asset/nodes automatically. |